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Software Services

Software Training & Support

Hands-on training and issue support for your accounting and GST software, per session, for owners and accounts staff.

  • From ₹1,999 / session + GST
  • Sessions scheduled within 2 to 3 working days of booking; urgent support is subject to availability.
  • Confidential handling

About Software Training & Support

Good software still gives bad books if the people using it are unsure. We train your owner and accounts staff on the entries, reports and month-end steps that matter, and stay available for support when something does not look right.

What is Software Training & Support?

Each session is practical and based on your own company file: how to pass sales, purchase, receipt and payment entries, treat GST correctly, handle credit notes and returns, reconcile bank and party balances, and read the reports you need. We focus on the mistakes we see most, such as wrong GST ledger selection, posting to the wrong period and deleting vouchers instead of reversing them.

Support covers troubleshooting, correcting entries, data repair guidance, version updates and a month-end checklist. Training is on the software you already use; we are independent, not a reseller or authorised trainer of any vendor, and where an issue needs the vendor's own support we tell you so.

Who needs this service?

You may need it if any of these describe you.

  • Owners who want to understand their own books
  • New accounts staff joining a business
  • Teams that moved to new software and need practical guidance
  • Businesses facing repeated GST entry mistakes
  • Firms preparing for audit or year-end closing

Benefits

Your data, not a demo

Sessions use your company file and real transactions.

Mistake-focused

We concentrate on the errors that cause GST mismatches and audit queries.

Month-end routine

A checklist for reconciliation, accruals, closing and backups.

Report literacy

You learn to read the trial balance, ledgers, ageing and GST reports.

Quick problem solving

Support for entries that will not match or reports that do not tally.

Written notes

Each session ends with short notes your team can refer to.

Types of Software Training & Support

Owner orientation

A short session on reports and controls for non-accountants.

Accounts staff training

Vouchers, GST entries, reconciliation and reports in depth.

GST and compliance workflow

Preparing GST data from software, reconciliation and filing prep.

Month-end and year-end close

Closing procedures, adjustments and carry-forward of balances.

Support block

Pre-booked sessions for troubleshooting and clean-up.

Eligibility requirements

  • You hold a valid licence for the software used
  • A copy of your company file or access to the cloud account
  • A device and stable internet for remote sessions
  • Participants available at the scheduled time

Documents required

Keep these ready to avoid delays. Send scans or photos over WhatsApp - never share passwords or OTPs.

Before the session

  • Software name, version and number of users
  • List of topics or problems
  • Backup of the company file (for desktop software) or access for the cloud account

For GST and period-end topics

  • Recent GST returns and reconciliation summaries
  • Bank statement for reconciliation practice

Step-by-step process

  1. Topic checkYou tell us what to cover and the staff attending.
  2. PreparationWe review your file so the session addresses your set-up.
  3. Live sessionOnline or on-site training with live entries and questions.
  4. Practice tasksA few exercises for staff to do before the next session.
  5. Notes and follow-upWe share notes and review the exercises.
  6. Ongoing supportBook further sessions or support blocks as needed.

Applicable rules & regulations

Plain-English notes. Always verify against the official notification.

Section / rule / formWhat it means
Companies (Accounts) Rules, 2014 - Rule 3(1)Audit trail in accounting software must stay switched on for companies; we train staff to correct by reversal and not by deleting vouchers.
CGST Act - invoices, credit notes and recordsEntries must carry the right invoice particulars and tax treatment; we explain how to record credit and debit notes correctly.
Books of account retentionBooks and records must be retained for the period prescribed under the relevant law, so training includes archive and backup routines.

Important due dates

Statutory dates can be extended by notification - check the official portal before relying on them.

ActivityDue date
Month-end closeBefore GST return and TDS payment due dates each month (as notified)
Year-end closeBefore the audit and filing timelines for your entity type

Transparent pricing

Plans from our Accounting Software Pricing list. Government charges and GST are shown separately.

Training & Support

Starting from
₹1,999/ session

18% GST extra on professional fees

  • Two-hour live training session
  • Voucher entry, GST and reports walk-through
  • Cheat sheet for your team
  • Email or chat query support for 15 days

+ 2 more in this plan

1–2 working days to schedule

As per official schedule, paid at actuals (not included in professional fee)

Software + Implementation

On enquiry
On enquiry

18% GST extra on professional fees

  • Software recommendation after requirement mapping
  • Licence procurement via vendor or authorised partner
  • Full implementation as in Standard plan
  • Data migration from old system

+ 2 more in this plan

As per official schedule, paid at actuals (not included in professional fee)

Tax & GST Software Suite

On enquiry
On enquiry

18% GST extra on professional fees

  • GST filing and reconciliation software set-up
  • e-invoice and e-way bill API integration guidance
  • TDS and ITR software evaluation
  • User-wise permission design

+ 2 more in this plan

As per official schedule, paid at actuals (not included in professional fee)

Full pricing page

Package comparison

FeatureTraining & SupportImplementationSoftware + ImplementationTax & GST Software Suite
Live training1 session3 sessionsIncludedWorkshop
Chart of accounts set-up
Data migrationOpening balancesFullAs scoped
Licence procurement
GST / e-invoice set-up
Post-live support15 days30 days60 daysQuarterly
Custom reportsBasic

Government fees & professional fees

We never mark up government payments.

Professional fee

From ₹1,999 per session (editable placeholder); on-site visits, long sessions and support blocks are quoted separately.

Government charges

No government fee.

Other costs

Software licence, upgrade or vendor support charges are paid to the vendor. Travel for on-site sessions at actuals. 18% GST applies on professional fees.

SK Wealth Tax Advisor is not a reseller, partner or authorised trainer of any software vendor.

Deliverables

What you receive from us.

  • Live training session on your own data
  • Session notes and checklists
  • Practice exercises
  • Month-end close checklist
  • Support for follow-up queries within the booked scope

Turnaround time

Sessions scheduled within 2 to 3 working days of booking; urgent support is subject to availability.Timelines assume complete, correct documents and, where applicable, timely action by the government portal or authority.

Why choose SK Wealth Tax Advisor?

  • Experienced Professional SupportEvery file is handled by a person who knows the rules, not a call centre script.
  • Transparent & Affordable PricingProfessional fees, government charges and GST are shown separately.
  • Timely Filing & ComplianceWe track due dates for you and remind you before they arrive.
  • Complete Business SolutionsRegistration, accounting, tax, ROC and licences under one roof.
  • Digital & Paperless ServicesShare documents securely online. No office visit needed.
  • Personalized Tax PlanningAdvice based on your income, goals and the regime that suits you.

Software Training & Support - FAQs

No. We are independent consultants, not a reseller or authorised trainer of any vendor, and we train on practical accounting use.

Yes, ideally on a backup copy first, so no live entries are disturbed.

Typically one to two hours; the exact length is confirmed when you book.

Yes. Correct tax ledgers, place of supply, credit notes and reconciliation with returns are a core topic.

We help diagnose and work around where possible, and tell you when the vendor's support is needed.

Yes. We show how to correct by proper reversal or alteration, keeping the audit trail intact.

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